Need A Crafted Conversation?

coaching crafted conversation personal processing safe place May 28, 2026

What is a crafted conversation? I'm glad you asked!

Ever wish you could just figure out how to talk to "that" person about "that" thing?

Maybe it's your boss, or your spouse, a co-worker, or even a dear friend, and there is that one thing you see that you would really like to be able to talk to them about, but you just don't know how.

Susan Scott talks about these kinds of conversations in her book Fierce Conversations. She defines a “fierce conversation” as one in which we come out from behind ourselves, into the conversation, and make it real.

In essence, having an open conversation is where actual relationships thrive. If we can't talk about things, we are hiding part of ourselves, and our perspective is missing from the whole.

Here's a quick overview of her proposal:

Name the issue (Take some time to identify the core issue and name it.)
Select a specific example that illustrates the behavior or situation you want to change. (Share a time that exemplifies the core issue in real life.)
Describe your emotions about this issue (Pick one or two emotions that come up when it happens.)
Clarify what is at stake (Consider what the cost will be if there is no resolution.)
Identify your contribution to this problem (Own your part of the issue – usually one side of the Crucial conversation model – avoiding or escalating.)
Indicate your wish to resolve the issue (Commit to working through the issue together.)
Invite the other person to respond (Be truly curious and desirous to hear what the other person has been thinking and feeling.)

You can use this yourself or talk it through with someone.

Or, Bridges Coaching is now offering Crafted Conversation Coaching sessions.

In this 90-minute session, we'll build a plan for you to share your concern with these 7 vital bullet points in less than 60 seconds. We'll look at what's at stake if you don't talk about it and so much more.

I recently offered this safe place to an executive leader and said having a focused time and space to talk through what she needed to address took all her "swirling thoughts" and put them into a conversational outline that was simple to share and valuable to the org where she serves.

I had fun! She felt heard, valued, and safe. If you would like to turn your swirling thoughts into a conversational outline, I'd love to help! What would it be worth to you to move toward resolution? Set up a coaching session for a Crafted Conversation now!

Need A Crafted Conversation?

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