A safe place to focus on and talk through a needed conversation.
Using the bullet point method from Susan Scott's book, Fierce conversations, we'll talk through:
- Naming the issue (Take some time to consider what the core issue is and name it.)
- Selecting a specific example that illustrates the behavior or situation you want to change. (Share a time that exemplifies the core issue in real life.)
- Describing your emotions about this issue (Pick one or two emotions that come up when it happens.)
- Clarifying what is at stake (Consider what the cost will be if there is no resolution.)
- Identifying your contribution to this problem (Own your part of the issue – usually one side of the Crucial conversation model – avoiding or escalating.)
- Indicating your wish to resolve the issue (Commit to working through the issue together.)
- Inviting the other person to respond (Be truly curious and desirous to hear what the other person has been thinking and feeling.)
